Seller Information Toyra BA Immaculate Mugala Moosstraße 199a 5020 Salzburg, Austria Email: info@toyra.eu

2. Products Toyra sells physical products including toys, games, scooters, sports products, lunch boxes, and related items.

3. Prices All prices are shown in EUR (€). VAT may apply according to Austrian and EU regulations.

4. Payment Methods We accept: Stripe PayPal Apple Pay Google Pay Klarna Pay Now

5. Shipping Estimated delivery times: Austria & Germany: 2–4 business days Italy, France, Netherlands, Belgium: delivery times may vary

6. Right of Withdrawal / Returns Customers have the right to return products within 14 days after receiving the order. Returned items must: be unused, in original condition, and in original packaging where possible. Customers are responsible for return shipping costs unless the item is defective or incorrect.

7. Non-Returnable Items Returns are not accepted for: custom-made products, opened hygiene-related items, damaged items caused by misuse.

8. Damaged or Incorrect Products If you receive a damaged or incorrect item, please contact us at info@toyra.eu within a reasonable time after delivery.

9. Customer Accounts Customers are responsible for providing accurate information and keeping account details secure.

10. Privacy Policy Customer data is processed according to our Privacy Policy.

11. Governing Law These Terms are governed by Austrian law.

12. Contact Email: info@toyra.eu